Accessible Tourisum Center
At the "Accessible Tourisum Center" located in the arrival lobby on the 1st floor of the International Passenger Terminal Building, we provide information on barrier-free tourist attractions and accommodations to ensure that those in need of assistance can travel comfortably.
Additionally, we offer a paid rental service for wheelchairs and baby strollers, so please feel free to ask if you need assistance, whether you have mobility concerns or are traveling with small children.
| Location | International Terminal 1F Center |
| Phone Number | 0980-87-0189 |
| Booking Contact | Accessible Tourisum Center Booking Website |
| Operator | NPO Barrier-Free Network Conference |
| Operator's Website | https://barifuri-okinawa.org/ |
Elevators & Escalators
To ensure you can move safely and comfortably throughout the terminal and board your flight, elevators and escalators are available along all routes.
With the exception of a few, you can exit the elevator facing the same direction you entered.
Accessible Toilet
We have installed multi-purpose restrooms designed to ensure that guests with disabilities, elderly guests, and guests with young children can use them with confidence.
Ostomy Toilet
We have installed ostomy-friendly facilities in our accessible restrooms to ensure that ostomy patients can use them with confidence (excluding some accessible restrooms in the domestic terminal).
| Location |
Domestic Terminal 1F Center |
Drop-off and Pick-up point for customers with disabilities
We have installed a boarding area to ensure that guests with physical disabilities can safely get in and out of the vehicle.
Accessible parking space
We have designated parking spaces to ensure that guests with disabilities, elderly guests, and pregnant guests can safely get in and out of their vehicles.
| Number of parking spaces |
7 units |
Assistance dog toilets
To ensure that passengers traveling with service dogs can use the airport with peace of mind and comfort, we have installed service dog restrooms in the green space near the domestic terminal.
Wheelchair lending service (Exclusively for in-building use)
Wheelchairs are available for use inside the Domestic Terminal. If you would like to use one, please ask at the Information Desk in the center of the first floor.
Please note that wheelchairs for boarding and deplaning are provided by the airlines. For more details, please see "Assistance with Boarding Provided by Airlines."
Contact
Information Counter
| Telephone | |
| Opening hours : | 7:30 a.m. - 9:00 p.m. (Daily) |
Special Assistance for passengers
Please contact your Airlines.
Japan Airlines (JAL)
| Website | Information for customers who request special assistance |
| Telephone (Toll Free) |
0120-747-707 |
| Telephone |
Opening hours : 9:00 a.m. - 5:00 p.m. (Daily) |
| FAX |
Opening hours : 9:00 a.m. - 6:00 p.m. (Daily) |
Japan Transocean Air (JTA)
Please contact Japan Airlines (JAL).
Ryukyu Air Commuter (RAC)
Please contact Japan Airlines (JAL).
Hawaiian Airlines (HAL)
| Website | Guests with disabilities |
| Telephone |
0570-018-011 |
All Nippon Airways (ANA)
ANA Disability Desk
| Website | Information for Customers with Disabilities |
| Telephone (Toll Free) |
0120-029-377 |
| Telephone |
Opening hours :9:00 a.m. - 5:00 p.m. (Daily) |
| FAX |
Opening hours :9:00 a.m. - 5:00 p.m. (Daily) |
Solaseed Air (SNJ)
Help Desk for Customers with Physical Disabilities
| Website | Customers who need help |
| Telephone (Toll Free) |
0120-029-377 |
| Telephone |
03-6741-8900 |
| FAX |
0120-029-366 |
Peach (APJ)
| Website | Special Support |
| Telephone |
03-6731-9241 |
HK Express (HKE)
| Website | Special Assistance |
| Telephone |
03-4487-0264 |
JIN AIR（JNA）
| Telephone |
0570-03-1032 |
Tigarair TAIWAN (TTW）
| Telephone |
+886 2 7753 1088 |